Contact Us
Before contacting us, please read the information below carefully.
Email Address
info@discountvapedeals.co.ukWhen to Contact Us
We can assist with the following order-related issues:
- Order hasn't arrived within expected timeframe
- Missing items from your order
- Incorrect items received
Important Notice
As a discount store, we offer significant savings on vaping products. This means:
- Products are sold as-is and are non-refundable
- Items may be close to their best-before date (as clearly marked)
- We cannot offer support for general product queries or usage advice
- All sales are final unless there's a genuine order fulfillment error
Please note: We are a discount retailer, and our prices reflect this business model. If you require additional support or services, we recommend purchasing from a full-price retailer.
We aim to respond to all legitimate queries within 2 business days. Please include your order number in all correspondence.